Privacy Policy | TransGasIndo

Last updated: January 2, 2025

TransGasIndo ("we", "us", "our"), owned and operated by James A. Warrum and located at 814 Country Ln, Anderson, IN 46013, USA, respects your privacy. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit transgasiindo.com or use our services.

1. Information We Collect

We may collect the following categories of information:

Information you provide: name, email address, phone number, company name, delivery address and the contents of messages you send through our contact form.
Automatically collected information: IP address, browser type, device information, pages visited and approximate location, gathered through cookies and similar technologies.
Service information: details necessary to fulfill orders and deliveries, such as gas type, volume and site location.

2. How We Use Your Information

To respond to inquiries and provide quotes.
To schedule, fulfill and invoice gas supply and delivery services.
To improve our website, services and customer experience.
To comply with legal, safety and regulatory obligations.
To send service updates and, where permitted, relevant communications.

3. Cookies & Tracking

We use cookies and similar technologies to operate the website, remember your preferences and understand how the site is used. You can control cookies through your browser settings and through the cookie banner shown on your first visit. Disabling cookies may affect some site features.

4. How We Share Information

We do not sell your personal information. We may share information with trusted service providers (such as logistics, payment or IT partners) who process data on our behalf, and with authorities when required by law. All partners are bound by appropriate confidentiality and data-protection obligations.

5. Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, and to opt out of certain communications. To exercise these rights, contact us using the details below.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from them.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent changes. Continued use of our website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

TransGasIndo — Attn: James A. Warrum
814 Country Ln, Anderson, IN 46013, USA
Phone: +1 279-204-4197
Email: admin@transgasiindo.com